Tracking, Order Fulfillment, & Shipping

  • Can you ship my Saxon books today?

    Saxon books usually ship the following business day and are delivered within 5-7 business days. If you would like to start your course before then, we have digital copies of everything you need to complete the first two weeks of assignments here: Sample Courses
  • I can't login to my eLearning course.

    I'm so sorry! Have you received an email with the subject eLearning Login Credentials which has your student's user name and password? Yes: Follow these steps: Select this link to the eLearning Campus: Login using the user and password listed on the log...
  • I did not receive my download email.

    After purchase of a download product you will receive an email to access the download. Because the email contains a link, it may be in your Spam, Junk, or Updates folder. You can also do a search for DIVE Download. If you still don't see it, please select the link below to have it sent again. To...
  • I have not received my eLearning Login Credentials.

    Login credentials for eLearning courses require manual processing. Your login credentials should be received within 2 business days of purchase. If it has been more than two business days, please check your spam, junk, and updates folder. If you don't see them, click here to Request eLearning Log...
  • VHX: Wrong email address

    If you entered the wrong email address in your order, please send an email to with your name, order #, incorrect email address, and correct email address. While you are waiting, you can access the first two weeks of lectures at the link below: Sample Course