I need to cancel, exchange, refund a product before it ships.

Books, CDs, Lab Manuals
Once an order for a physical product has been placed, it cannot be changed. However, when your product arrives use these forms below to request a refund or exchange.

DIVE Refund Request Form

DIVE Exchange Request Form

Downloads, Stream & Download, eBooks, eLearning

To refund or exchange one of these products, select the form below.

Refund for Digital Products

Exchange Digital Products

Expedited Shipping
Can I expedite shipping after I placed my order.