After purchase, you should receive an email from DIVE into Math and Science titled, "Start Watching...". If you have not received this email, follow these steps:
Check your spam, junk, and updates folders as the email often gets stuck there.
If not there, enter the email address on your order here: VHX Login
If that doesnt work, click here to Contact Support
For instructions on streaming and downloading your lectures, see How do I view or download the videos to my computer or device?
Please let me know if there is anything else I can do to help you.