Tech Support

• Are DIVE iTunes U courses available?

  This page has moved. See: Are DIVE iTunes U courses available?

• Can I change the playback speed of the eLearning videos?

  This page has moved. See: Can I change the playback speed of the eLearning videos?

• Can I copy my DIVE CD?

  DIVE CDs cannot be copied because it can cause technical issues. However, we do have a new Download & Stream format that can be downloaded and/or streamed on many computers and devices for use by all the children in your household. We are happy to upgrade your CD to this new digital format. ...

• Can I exchange or upgrade my CD to the Download & Stream or eLearning format?

  This page has moved. See: Can I exchange or upgrade my CD to the Download & Stream or eLearning format?

• Can I use a Chromebook (no Java) for the self-paced eLearning courses?

  This page has moved. See: Can I use a Chromebook (no Java) for the self-paced eLearning courses?

• Delete a Saved Password in Safari or Chrome

  This page has moved. See: Delete a Saved Password in Safari or Chrome

• Do your courses require Flash Player?

  This page has moved. See: Do your courses require Flash Player?

• eLearning Grading Issues: Shormann Math

  This page has moved. See: eLearning Grading Issues: Shormann Math

• eLearning Tech Support

  This page has moved. See: eLearning Tech Support

• Error: Connection is Not Secure - New eL Site

  This page has moved. See: Error: Connection is Not Secure - New eL Site

• How do I change the email, password or other contact info in my DIVEintoMath.com account?

  This page has moved. See: How do I change the email, password or other contact info in my DIVEintoMath.com account?

• I can’t open or print my science workbook.

  This page has moved. See: I can’t open or print my science workbook.

• I'm having issues with the my internet speed, what do you recommend?

  This page has moved. See: I'm having issues with the my internet speed, what do you recommend?

• IPad Users: Drag and Drop Issues

  Some iPads have trouble accurately recording Drag and Drop answers. While we are in the process of changing all of those to multiple choice, there are still a few questions that use this feature. If you experience issues, a parent can submit a grade change request or add points to your final grad...

• I see a blank grey screen.

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• My download stops before completing.

  This page has moved. See: My download stops before completing.

• Power PC Applications No Longer Supported

  This page has moved. See: Power PC Applications No Longer Supported

• Quizlet: Frequently Asked Questions

  This page has moved. See: Quizlet: Frequently Asked Questions

• Sample Lessons

  This page has moved. See: Sample Lessons

• Tech Support for SF2/SF3 Versions

  This page has moved. See: Tech Support for SF2/SF3 (SWF) Versions

• The Camtasia Studio video content presented here requires JavaScript to be enabled and the latest version of the Adobe Flash Player.

  This page has moved. See: The Camtasia Studio video content presented here requires JavaScript to be enabled and the latest version of the Adobe Flash Player.

• The eLearning System incorrectly marked my answer wrong or is not grading properly.

  This page has moved. See: The eLearning System incorrectly marked my answer wrong or is not grading properly.

• VHX App

  This page has moved. See: VHX App

• VHX: Download & Stream: I did not receive login/download email?

  This page has moved. See: VHX: Download & Stream: I did not receive login/download email?

• VHX Error: "You're watching on too many devices"

  This page has moved. See: VHX Error: "You're watching on too many devices"

• VHX Tech Support

  This page has moved. See: VHX Tech Support